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Privacy Policy

INTRODUCTION

Buck’s Pizza is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, place an order, or interact with us in any other way. By using our services, you consent to the practices outlined in this policy.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We may collect the following types of information:Personal Identification Information: Name, email address, phone number, billing and shipping addresses, payment details.Order Information: Items ordered, special requests or dietary preferences, delivery information.Website Usage Data: Information about how you use our website, including IP addresses, browser types, operating systems, and website activity.Communication Data: Any inquiries, feedback, or messages you send us via email, phone, or through our website.

We use your personal data for the following purposes:

  • Order Processing: To process and fulfil your orders, including payment and delivery.

  • Customer Service: To respond to your queries, comments, or complaints and provide support.

  • Marketing and Promotions: To send you marketing materials (only if you’ve opted in) about products, promotions, or events. You can opt-out at any time.

  • Website Functionality: To enhance your user experience on our website, monitor usage patterns, and improve our services.

  • Legal Compliance: To comply with legal obligations, such as tax or health and safety regulations.

LEGAL BASIS FOR SHARING YOUR DATA

We process your personal data on the following legal grounds: Consent: When you provide us with your data for marketing purposes or to sign up for our newsletter. Contractual Necessity: To fulfil orders, process payments, and provide customer services. Legitimate Interests: To improve our business and ensure the security of our website.

SHARING YOUR DATA

We do not share your personal information with third parties except in the following circumstances:Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, delivery services) who assist us in operating our business and fulfilling orders.Legal Obligations: If required by law or in response to a valid legal process (e.g., court order or regulatory request).Business Transfers: In the event of a business sale or transfer, your data may be transferred as part of the transaction.

HOW WE PROTECT YOUR DATA

We implement appropriate technical and organizational measures to safeguard your personal data, including secure payment processing, encryption, and limited access to your data. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

RETENTION OF DATA

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law (e.g., for tax or accounting purposes). After this period, your data will be securely deleted.

YOUR RIGHTS

Under the General Data Protection Regulation (GDPR), you have the following rights: Right to Access: You can request a copy of the personal data we hold about you. Right to Rectification: You can request that we correct any inaccurate or incomplete personal data. Right to Erasure: You can request that we delete your personal data (under certain conditions). Right to Restrict Processing: You can request that we limit the processing of your personal data. Right to Data Portability: You can request a copy of your data in a structured, machine-readable format. Right to Object: You can object to the processing of your data for certain purposes (e.g., direct marketing).

COOKIES

Our website uses cookies to improve user experience and collect information about website usage. You can manage cookie settings through your browser preferences, and you can choose to disable cookies, but this may affect certain features of our website.

THIRD PARTY LINKS

Our website may contain links to third-party websites. Please note that this Privacy Policy only applies to our website, and we are not responsible for the privacy practices of external sites. We encourage you to read the privacy policies of any third-party sites you visit.

CHANGES TO PRIVACY POLICY

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically to stay informed about how we are protecting your personal data.

CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Buck’s Pizza

Email: heythere@buckspizza.co.uk

Phone: 07471 18265

Address: 15 Nevill Street, Abergavenny, Monmouthshire, NP7 5AA

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